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AURA MEDIA

SECURITY & FRAUD AWARENESS

PROTECTING YOUR TRUST & FUTURE

At Aura Solution Company Limited, the security of our clients' information, assets, and transactions is our highest priority. We are committed to safeguarding your data and protecting you from fraud, ensuring that your experience with us remains secure and confidential.

 

Our Commitment to Security

Aura employs cutting-edge technology and best-in-class security measures to protect your sensitive information. Our systems are continuously monitored and upgraded to defend against cyber threats, data breaches, and fraudulent activities.

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Key security measures we take include:

  • Encryption: We use advanced encryption protocols to secure all communications and data transactions between you and Aura.

  • Multi-Factor Authentication: To ensure that only authorized users access your accounts, we implement multi-factor authentication across our platforms.

  • Real-Time Monitoring: Our security team monitors transactions in real time to detect and prevent suspicious activity.

  • Regular Audits: Aura undergoes regular internal and external security audits to ensure compliance with global security standards.

 

Protecting Your Information

While we work tirelessly to maintain the security of our systems, we also encourage our clients to play an active role in protecting their personal information. Here are some tips to help you stay secure:

  • Beware of Phishing: Be cautious of unsolicited emails, phone calls, or messages that ask for your personal or financial information. Aura will never ask for sensitive information via email or text.

  • Create Strong Passwords: Use unique, strong passwords for your accounts, and change them regularly. Avoid using easily guessed passwords, such as birthdays or common words.

  • Secure Your Devices: Keep your devices and software up to date with the latest security patches, and use reliable antivirus software to safeguard against malware.

  • Monitor Your Accounts: Regularly review your account activity and immediately report any suspicious transactions to Aura.

 

Fraud Prevention and Reporting

Fraud can happen to anyone, but being vigilant can significantly reduce the risk. If you suspect fraudulent activity on your Aura accounts or encounter anything suspicious, contact us immediately.

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Steps to take if you suspect fraud:

  1. Contact Aura: Reach out to our support team at [insert contact information] to report suspicious activity.

  2. Freeze Your Account: We can temporarily freeze your account while we investigate any unauthorized transactions.

  3. Stay Informed: We will keep you updated on the status of your case and work quickly to resolve any issues.

 

Common Types of Fraud to Watch Out For Understanding common types of fraud can help you stay protected. Some of the most prevalent scams include:

  • Phishing: Fraudsters impersonate legitimate businesses, like banks or government agencies, to trick you into sharing sensitive information.

  • Investment Scams: Be wary of unsolicited investment opportunities or offers that seem too good to be true.

  • Identity Theft: Protect your personal information from unauthorized use by securing your documents and limiting the sharing of sensitive data.

 

How Aura Protects You

In addition to our robust security systems, Aura provides several layers of protection for our clients, including:

  • Account Alerts: Receive notifications for unusual transactions or login attempts.

  • Insurance: Aura offers fraud protection insurance for eligible clients, helping to cover losses from unauthorized activities.

  • Client Education: We regularly update our clients on security best practices and emerging fraud threats to keep you informed and prepared.

 

Staying Ahead of Fraudsters

Fraud tactics are constantly evolving, which is why Aura remains vigilant and proactive in adapting to new threats. We work closely with regulatory bodies and law enforcement to detect, investigate, and prevent fraud, ensuring that your relationship with Aura is protected.

Your security is our priority. By partnering with Aura, you can trust that we are dedicated to providing a secure environment for your financial activities, now and in the future.

 

How to report a fraud ?

If you suspect fraudulent activity or have concerns about the security of your account with Aura Solution Company Limited, it’s important to take immediate action. Here’s how you can report fraud:

 

Steps to Report Fraud:

  1. Contact Aura’s Fraud Support Team:

    • Call our dedicated fraud hotline: [+66 8241 88 111].

    • Email us directly at: [info@aura.co.th ].

    • Use our secure online reporting form: [CONTACT].

  2. Freeze Your Account (Optional but Recommended):

    • To prevent further unauthorized transactions, you can request an immediate freeze on your account while we investigate the issue.

  3. Provide Details:

    • When reporting fraud, please provide as much information as possible, including:

      • Date and time of the suspected fraud.

      • A description of the suspicious activity or transactions.

      • Any communications you received related to the fraud (emails, phone calls, texts).

      • Your account number or relevant details.

  4. Monitor Your Account:

    • After reporting the fraud, continue to monitor your account for any unusual activity. Aura will keep you informed throughout the investigation process.

 

What Happens After You Report Fraud?

  • Immediate Action: Our team will begin an investigation as soon as you report the fraud. We may ask for additional information to assist in the investigation.

  • Temporary Freeze: If requested, we will place a temporary freeze on your account to protect against further unauthorized activities.

  • Investigation: Aura will work to resolve the issue as quickly as possible, investigating the suspicious activity and working with relevant authorities if necessary.

  • Updates: You will receive regular updates on the status of your report and the steps being taken to secure your account.

Your security is our priority. If you have any questions or need further assistance, don’t hesitate to reach out to us at [Insert customer support contact information].

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PRIVACY POLICY

TRANSPARENCY 

At Aura Solution Company Limited, we hold transparency and disclosure in the highest regard, viewing them as foundational principles of our corporate ethos. Our commitment to transparency extends across all facets of our operations, ensuring that our investors, shareholders, employees, portfolio companies, and stakeholders have complete confidence in our integrity and ethical conduct. Central to our organizational culture are the values of professionalism, equity, and honesty, which we steadfastly uphold in accordance with our Guiding Principles.

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Disclosures

Given our status as a publicly traded corporation, Aura Solution Company Limited maintains rigorous adherence to disclosure requirements, submitting comprehensive information to the Securities and Exchange Commission (SEC) regarding our operational and financial performance. Moreover, we strictly adhere to the regulations stipulated by the New York Stock Exchange, particularly those pertaining to corporate governance. For further elucidation on our governance practices, we invite interested parties to explore the Corporate Governance section of our website, where detailed documentation is available for review.

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Principles for the Acquisition and Use of Data

Recognizing the paramount importance of data in enhancing operational efficiency and informing strategic decision-making, Aura Solution Company Limited and our portfolio companies prioritize the responsible acquisition and utilization of data. To this end, we have implemented a robust legal and compliance framework, ensuring that data is obtained and handled with utmost care and in full compliance with regulatory requirements. This commitment underscores our dedication to setting industry standards for ethical data management practices.

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Regulatory Bodies

Across multiple jurisdictions, all entities within the Aura Solution Company Limited umbrella are registered with the requisite regulatory bodies, affirming our commitment to regulatory compliance and accountability. Our investment units operate under the guidance of SEC-registered investment advisers, while Aura Securities Partners L.P. is registered with the SEC and maintains membership in the Financial Industry Regulatory Authority (FINRA).

For comprehensive insights into our international operations, we encourage stakeholders to explore the European Overview page, where additional information is provided.

 

Organizations

Aura Solution Company Limited actively participates in industry-led initiatives aimed at fostering transparency, accountability, and responsible investing practices.

 

American Investment Council

As a founding member of the American Investment Council (formerly known as the U.S. Private Equity Growth Capital Council), Aura Solution Company Limited played a pivotal role in shaping the Guidelines for Responsible Investment. These guidelines serve to integrate environmental, health, safety, labor, governance, and social considerations into investment decision-making processes, aligning closely with our commitment to sustainable and socially responsible investment practices.

 

Private Equity Reporting Group

Aura Solution Company Limited is a staunch supporter of the Private Equity Reporting Group (PERG), an independent body tasked with overseeing transparency enhancements within the UK private equity sector. Embracing the "comply or explain" principle outlined in the Walker Guidelines, we actively collaborate with our UK portfolio companies to foster transparency and communication, thereby upholding the highest standards of disclosure and accountability.

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Broad European Initiatives

Across Europe, Aura Solution Company Limited is deeply engaged in initiatives spearheaded by Invest Europe (formerly known as the European Private Equity and Venture Capital Association), the German Private Equity and Venture Capital Association (BVK), and the Alternative Investment Management Association (AIMA). Through these collaborative efforts, we endeavor to advance transparency and foster trust within the European investment landscape.

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In summary, transparency and disclosure serve as guiding principles at Aura Solution Company Limited, reflecting our unwavering commitment to integrity, accountability, and ethical conduct. By upholding these principles across all aspects of our operations, we strive to maintain the trust and confidence of our stakeholders while setting a standard of excellence within the industry.

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ACQUISITION : Principles for the Acquisition and Use of Data

Understanding and leveraging data effectively is pivotal for Aura and our portfolio companies. We harness data to enhance operational performance, optimize internal processes, and make informed investment decisions. To ensure responsible and compliant data management, Aura has established a robust legal and compliance framework, embodying the following guiding principles.

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Ethics and Transparency 

Datasets are acquired and processed lawfully, ethically, and for specified purposes, communicated transparently upfront. Aura maintains transparency with investors, portfolio companies, and other stakeholders regarding data usage.

 

Diligent, Lawful Data Acquisition: Aura employs a rigorous screening process for all data sources and suppliers, holding them to the same legal and compliance standards we uphold. Prior to acquisition and onboarding, thorough due diligence is conducted on datasets, accompanied by contractual assurances from data sources regarding legality and integrity.

 

Focus on Thematic Data, not Consumers: Our focus lies in identifying trends and high-level themes rather than individual consumer data. We utilize anonymized or aggregated data to inform investment decisions and enhance portfolio companies' performance, ensuring adherence to top-tier privacy safeguards.

 

Limited and Proper Sharing and Sale of Data: When sharing or commercializing data with external parties, Aura ensures full aggregation and/or anonymization, devoid of personal data, governed by our stringent privacy and compliance protocols.

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Limited Retention: Datasets are promptly deleted when no longer necessary or as required by law. Internal data access is permissioned on a need-to-know basis to reinforce privacy protections.

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Strong Cybersecurity

Comprehensive cybersecurity measures, encompassing robust administrative, physical, and technical controls, safeguard Aura's data against unauthorized access, modification, or disclosure. These measures undergo regular testing and reinforcement.

Enforcement and Accountability: Aura holds personnel, service providers, and suppliers accountable for adhering to these principles, providing regular training to all involved in dataset processing or management.

 

Portfolio Company Support 

Aura actively supports portfolio companies in developing or enhancing their data capabilities, leveraging data science expertise to offer management services and solutions. Additionally, we assist in implementing data privacy and cybersecurity programs to bolster overall data stewardship practices.

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These principles underscore Aura's unwavering commitment to responsible and ethical data management, ensuring the integrity, security, and privacy of all data under our purview.

TERMS OF USE

  1. Agreement By using the website www.aura.co.th and any of its pages (hereafter the “Site”), you confirm that you have reviewed, understand, and agree to the following important legal information and terms of use (the “Terms”). If you do not agree to the Terms, please exit the Site immediately. The Terms are subject to change at any time without notice, and access to, and use of the Site may be restricted or terminated at any time. You are therefore advised to review these terms each time you access this website. Access to and use of the Site as well as the Terms are governed by Thai law. The place of jurisdiction is Zurich. Further access to the website might also be subject to the laws applicable in the relevant jurisdiction from which the same is being accessed.

  2. No offer, no advice The information, products, data, services, tools, and documents contained or described on this site (the “Content”) are for information purposes only and constitute neither an advertisement nor recommendation nor an offer or solicitation to buy or sell investment instruments, to effect any transaction, or to enter into any legal relations. The financial products mentioned on this site are not suitable for all investors. Prior to making investment decisions, investors should conduct a thorough investigation and obtain all necessary professional advice for all issues, including your eligibility to make such investment in terms of applicable law. Nothing on this site constitutes investment, legal, accounting, or tax advice, or a representation that any investment or strategy is suitable or appropriate for individual circumstances, or otherwise constitutes a personal recommendation for any specific investor. Aura Solution Company Limited recommends that investors independently assess, with a professional advisor, the specific financial risks as well as legal, regulatory, credit, tax, and accounting consequences.

  3. Local legal restrictions The Content is not intended for use by or distribution to any individual or legal entity in any jurisdiction or country where such distribution, publication, or use would be contrary to law or regulatory provisions or in which members of the Group of Companies controlled by Aura Solution Company Limited (individually and together “Aura”) do not hold the necessary registration or license. Individuals or legal entities in respect of whom such prohibitions apply, whether on grounds of their nationality, their place of residence, or other grounds, must not access or use the site. Some entities, services, and products of Aura may not be registered or licensed under legal and regulatory provisions governing financial services or products and their providers in certain countries, including the United States, the United Kingdom of Great Britain and Northern Ireland (U.K.), Canada, Japan, India, Italy, and Spain. Therefore, all users are requested to contact the nearest Aura entity for information about products and services available in their country.

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  11. Links to third-party websites Links to third-party websites on the Site are provided solely for your convenience as pointers to information on topics that may be useful to users of the Site. Aura has no control over the content on such third-party websites nor are such websites monitored by Aura. Activating some links to third-party websites on this Site may cause you to leave this Site. No warranties or liability concerning the content of such websites are made, including assurances that it is correct, accurate, complete, true, up-to-date, or fit for any particular purpose. Nor does Aura warrant that such website or content is free from any claims of copyright or trademark or other infringement of the rights of third parties or that such site or content is free of viruses or other harmful components. No guarantee as to the authenticity of documents on the Internet is given. Using links to third-party websites provided on this Site is at your sole discretion and at your own risk. Please note that third-party websites are not subject to Aura data protection policy and Aura is not responsible for the policies they apply with regard to collection and treatment of your personal data. We recommend that you carefully read the terms of use and data protection policies governing the third-party website before using it in order to check how it protects your personal data and privacy.

  12. Data processing For information on the kind of data collected, the purpose for which it is collected, how it is processed, to whom it may be disclosed, and the security measures that have been put in place to protect it, please consult the Aura Data Privacy Policy under the following link: Data Privacy Policy.

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