Important Notice : Official Communication Channels of Aura Solution Company Limited

PRESS RELEASE

FOR IMMEDIATE RELEASE

Date: July 5, 2026

Aura Solution Company Limited Announces Updated Official Communication Policy

Aura Solution Company Limited today announces the implementation of an updated corporate communication policy aimed at strengthening information security, enhancing governance standards, ensuring regulatory compliance, and safeguarding confidential business information across all operations.

Following an internal review aligned with international corporate governance practices, the Company confirms that, effective 1 August 2026, WhatsApp, social media messaging platforms, and all third-party consumer messaging applications will no longer be recognized as official communication channels of Aura Solution Company Limited.

A transition period will remain in effect until 31 July 2026, allowing all clients, partners, financial institutions, suppliers, government agencies, and stakeholders sufficient time to update their communication records.

From 1 August 2026, all official correspondence must be conducted exclusively through the Company’s designated email address:

Official Email: info@aura.co.th

Official Telephone Communication

In addition to email, Aura Solution Company Limited maintains two official direct contact numbers for verified corporate communication:

+66 8241 88 111

+66 8042 12345

These numbers are designated for official business communication only and should be used for direct corporate contact where required.

Termination of Messaging-Based Communication Channels

Effective 1 August 2026, the following will no longer be considered official communication channels of Aura Solution Company Limited:

• WhatsApp (strictly discontinued for official use)

• All social media messaging platforms

• Consumer instant messaging applications

• Any third-party chat or messaging services not formally approved by the Company

From this date forward, no WhatsApp communication will be accepted, recognized, or treated as official corporate correspondence under any circumstances.Clients and stakeholders are strongly advised not to rely on such platforms for instructions, approvals, contractual matters, financial discussions, or confidential exchanges.

Strengthening Security and Client Protection

As a global financial institution, Aura Solution Company Limited places the highest priority on the protection of sensitive and confidential information.Official communications often involve legal documentation, financial transactions, strategic decisions, and proprietary business matters. These require secure, auditable, and controlled communication channels.

The transition to an official email and direct telephone communication framework ensures that all correspondence is properly documented, securely managed, and retained within the Company’s controlled governance systems.

This measure further reinforces Aura’s long-term commitment to client protection, operational integrity, and institutional security.

Governance, Compliance, and Record Integrity

Strong corporate governance requires communication systems that ensure transparency, accountability, and full auditability.

The use of official email and designated corporate telephone lines supports:

• Regulatory compliance requirements

• Internal governance and oversight

• Legal documentation and evidentiary integrity

• Secure record retention and retrieval

• Operational continuity and risk management

• Protection of both clients and the Company

This structured communication framework ensures all official interactions remain verifiable and fully compliant with global standards.

Scope of Policy

From 1 August 2026, any communication received through non-official channels will not be considered valid corporate correspondence.

Such communications must not be used as a basis for:

• Financial decisions

• Contractual agreements

• Operational instructions

• Approvals or authorizations

• Confidential business exchanges

Only communication through the Company’s official email and designated telephone numbers will be recognized as authoritative.

Employee Communication Guidelines

This policy applies strictly to official corporate communication.Employees may continue to use personal communication applications in their private capacity, subject to internal compliance requirements.

However, any communication conducted outside official channels shall not represent the Company, shall not constitute binding instructions, and shall not replace formal corporate communication.

All external stakeholders are therefore advised to rely exclusively on official channels for confirmations and business-related matters.

Official Communication Channels (Effective 1 August 2026)

Email: info@aura.co.th

Telephone:+66 8241 88 111. +66 8042 12345

Commitment to Excellence

Aura Solution Company Limited remains firmly committed to maintaining the highest standards of professionalism, confidentiality, governance, and operational excellence.

This updated communication framework reflects the Company’s continued dedication to secure, transparent, and globally compliant business practices.

The Company appreciates the cooperation of its clients and partners during this transition and looks forward to continuing all engagements through secure and officially recognized channels.

Amy Brown

Wealth Manager

Aura Solution Company Limited

Issued on: July 5, 2026