Public Notice : Aura Solution Company Limited

Amy Brown
2 days ago
6 min read

PUBLIC NOTICE

This notice serves to formally confirm that Mr. Kaan Eroz is the Managing Director – Middle East & Africa of Aura Solution Company Limited, duly appointed in accordance with his official profile and internal authorization framework.

In his capacity as Managing Director – Middle East & Africa, Mr. Kaan Eroz is fully authorized to represent Aura Solution Company Limited and to execute, sign, and authenticate Paymaster Agreements and Investment Agreements, and such documents shall be deemed valid, binding, and enforceable when executed under his authority.

However, Mr. Kaan Eroz is not authorized nor qualified to provide financial advice, investment opinions, or guidance on financial matters, products, or strategies. Any financial consultation, advisory services, or related discussions fall strictly outside the scope of his mandate.

To ensure proper governance and client protection, Aura Solution Company Limited provides qualified financial consultants free of charge, available 24x7, to address all client-related financial inquiries.

Procedure for Further Queries

Upon execution of any Paymaster or Investment Agreement with Mr. Kaan Eroz, the client will be issued an official reference code.Using this reference code, clients are required to directly contact Aura Head Office for any further questions or services, including but not limited to:

Financial consultation
Offshore account services
Paymaster-related services
Any additional Aura offerings

Aura Head Office Contact Details

📞 Phone: +66 82 418 8111✉️ Email: info@aura.co.th

Upon contact, Aura Head Office will assign a senior, qualified, and authorized professional to provide appropriate guidance and advisory services to ensure continuity, compliance, and institutional standards.

We appreciate your cooperation and trust in Aura’s governance-led approach.

Aura Solution Company Limited

Frequently Asked Questions (FAQ)

1. What was Mr. Kaan Eroz’s official position at Aura Solution Company Limited?

Mr. Kaan Eroz was appointed as Managing Director – Middle East & Africa, a role designed to support Aura’s regional outreach and commercial coordination. His responsibilities were limited to representational functions, relationship facilitation, and execution of specific agreements explicitly authorized by Aura Head Office.This role was not an executive advisory position and did not involve financial structuring, investment decision-making, or regulatory interpretation.

2. Was Mr. Kaan Eroz authorized to sign Paymaster and Investment Agreements?

Yes. Mr. Kaan Eroz was formally authorized to sign Paymaster Agreements and Investment Agreements within the boundaries of his written mandate. Any agreement executed by him under this authorization is legally valid, binding, and fully authenticated.

Aura confirms that such agreements remain enforceable and unaffected by subsequent governance decisions related to advisory authority.

3. Did Mr. Kaan Eroz’s role include providing financial or investment advice?

No. Aura operates under a strict separation of authority between commercial execution roles and financial advisory functions. Mr. Kaan Eroz’s appointment never included permission to provide financial advice, investment opinions, or strategic recommendations.

This separation is a core governance principle designed to protect clients and maintain institutional integrity.

4. Why is Mr. Kaan Eroz not qualified to provide financial advice?

Aura requires all advisory professionals to meet specific internal standards, including:

Recognized academic qualifications in finance, economics, law, or regulated financial disciplines
Relevant professional certifications or institutional training
Proven experience in risk management, compliance, and financial governance

Mr. Kaan Eroz’s educational background and professional profile do not satisfy these advisory requirements. As a result, he was never certified, licensed, or approved by Aura to provide financial or investment advice.

5. What types of advice was Mr. Kaan Eroz expressly prohibited from giving?

He was not permitted to provide guidance or commentary on:

Investment structuring, returns, or performance expectations
Financial planning or transaction optimization
Offshore account setup or jurisdictional selection
Paymaster mechanics beyond document execution
Compliance, regulatory interpretation, or risk assessment

These subjects require specialized expertise and are handled solely by Aura’s qualified advisory teams.

6. What issues were identified by Aura Head Office?

Aura Head Office received multiple direct communications from clients and counterparties reporting:

Confusion caused by advisory statements
Frustration due to inconsistent or inaccurate explanations
Misunderstandings about Aura’s internal authority structure

These reports indicated that advisory discussions were occurring outside the approved mandate, creating operational inefficiencies and reputational risk.

7. Why did Aura take corrective action regarding Mr. Kaan Eroz?

Aura took corrective action to protect clients, counterparties, and its global reputation. To maintain institutional discipline and prevent further confusion, Aura formally terminated Mr. Kaan Eroz’s authority to advise any client.

This decision was made strictly on governance and risk-management grounds, not on personal considerations.

8. Does this action affect agreements already signed through him?

No. All agreements signed within his authorized scope:

Remain valid and enforceable
Continue to be fully supported by Aura
Are protected under Aura’s contractual obligations

The action taken relates only to who may provide advice, not to contractual legitimacy.

9. How does Aura ensure clients now receive correct and qualified advice?

Aura provides qualified financial consultants free of charge, available 24x7, who are:

Academically and professionally qualified
Trained under Aura’s compliance framework
Supervised and accountable to Head Office

This ensures accuracy, consistency, and client protection at all times.

10. How can anyone directly contact Aura for verified information or advice?

Aura maintains a single verified official contact for all advisory and service inquiries:

📞 WhatsApp / Phone (24x7): +66 82 418 8111

This channel connects directly to Aura Head Office or authorized senior personnel, eliminating intermediaries and misinformation.

11. Is Aura accessible only to existing clients?

No. Aura is open and accessible to everyone, including:

Individuals who are not clients
Prospective investors or partners
Deal originators and intermediaries
Parties seeking clarification before proceeding

Aura believes open access reduces risk, misunderstandings, and improper deal execution.

12. Can Aura provide guidance even if no agreement has been signed?

Yes. Aura routinely provides pre-engagement guidance to help parties:

Understand structures correctly
Avoid procedural or compliance mistakes
Approach transactions responsibly

This support is provided without obligation and reflects Aura’s commitment to transparency.

13. What happens after someone contacts Aura Head Office?

Once contacted:

The inquiry is formally logged
A reference code may be issued
A senior, qualified, and authorized professional is assigned

This structured process ensures accountability, continuity, and proper expertise alignment.

14. How can Aura be contacted by email or written correspondence?

All official written communications should be directed to:

✉️ info@aura.co.th

Emails are reviewed by Aura Head Office and routed to the appropriate senior advisory, compliance, or operational team.

15. What is Aura’s long-term commitment to governance and public trust?

Aura Solution Company Limited operates under institutional-grade governance, strict authority controls, and a client-first philosophy.Any corrective action taken is intended solely to protect trust, accuracy, and long-term credibility.

Aura is here to help—professionally, transparently, and responsibly.

CLOSING STATEMENT

Aura Solution Company Limited continuously evolves to meet the highest standards of governance, transparency, and client care. The actions and clarifications outlined above form part of a service upgrade initiative, designed to strengthen how Aura delivers advice, support, and institutional engagement globally.

As Aura’s client base and transaction complexity continue to grow, it is essential that all guidance is provided by qualified experts, operating within clearly defined scopes of authority. This ensures consistency, accuracy, and protection for clients, counterparties, and Aura itself.

It is important to clarify that Mr. Kaan Eroz is a respected professional and a valued gentleman who has worked with Aura for over a decade. His contributions in representational and commercial capacities are acknowledged and appreciated. However, as Aura’s services have expanded and become more specialized, certain functions now require expertise beyond the scope of his background and training. In such cases, Aura has a responsibility to reassign or replace responsibilities to ensure the highest service standards are maintained.

By centralizing advisory services through Aura Head Office and assigning senior, qualified professionals, Aura enhances transparency, reduces operational risk, and ensures that every inquiry—whether from a client or a non-client—is addressed by the appropriate expert.

These measures are progressive, not punitive. They reflect Aura’s commitment to: